When users first land on Ask MiGi, they’re not logged in.
The UI focuses on one thing: prompting the user to ask a question.

• A single, welcoming input field encourages engagement.

• The cost is clearly stated: “3 Coins / Question.”

• There’s no clutter, just focused, action-oriented design

  

  If the user attempts to ask a question while not logged in, they’re prompted to create an account or sign in to continue.
  

  

  
  

Once logged in, users are brought back to the same Ask screen, this time with their account, coin balance, and access to history.

• If they don’t have enough coins, submitting a question prompts a redirect to the Buy Coins screen.
  

  

  
  

• If they do have enough coins, the question goes through, and they're shown a confirmation and status indicator (“Pending”).
  

  

Once a user starts interacting, the left navigation menu opens up access to:

• View Previous Questions

• Search Past Responses

• Status: Pending or Answered

This gives users a lightweight inbox-like view of their activity, sorted clearly and designed for mobile-first access.

When an expert answers a question, the user receives a notification.
The question moves from “Pending” to “Answered.”

The response screen includes:

• Original question (for reference)

• Timestamp and status

• Expert’s name

• Full response in a readable format
  

  
  

  
  

• We lead with value, not walls: Users can ask a question immediately without needing to browse endless information.

• The system only interrupts when necessary: Login and coin prompts show only when required.

• All critical flows are mobile-optimized: Clean spacing, tap-friendly buttons, simplified structure.

• Feedback is immediate and meaningful: Status updates are clearly labeled, visually reinforced, and tied to logical navigation patterns.

The next design milestone is the Expert Dashboard, where immigration professionals can:

• View incoming questions

• Draft and submit answers

• Track earnings, ratings, and history

This will complete the ecosystem, enabling both sides of the platform to operate efficiently and professionally.

Designing Ask MiGi wasn’t about flash; it was about removing intimidation from asking for help.

By crafting a question-first experience, using language that feels human, and making every step predictable, we transformed a high-friction process into something simple and trustworthy.

You can reach out to me on LinkedIn for your intended project.

Thank you for reading.